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Privacy Policy

Effective Date: 03/30/2026
Last Updated: 03/30/2026
Company: VISIONARY FINANCE SYSTEMS INC

VISIONARY FINANCE SYSTEMS INC (“Visionary,” “we,” “our,” or “us”) respects the privacy of the individuals who visit our website, contact us, submit forms, request assistance, or use our services. This Privacy Policy explains how we collect, use, store, share, retain, and protect personal information, as well as the choices that may be available to you regarding your information.

This Privacy Policy applies to information collected through our website, forms, electronic communications, service interactions, and other business-related contact points where this Privacy Policy is made available.


1. Information We Collect

We may collect personal information that you provide directly to us, information collected automatically through your use of our website or systems, and information received from third parties when necessary to provide services, administer your file, process payments, protect against fraud, or comply with legal obligations.

A. Information You Provide Directly

Depending on the service requested, we may collect:

  • first and last name;
  • email address;
  • telephone number;
  • mailing or residential address;
  • city, state, and ZIP code;
  • government-issued identification information;
  • bank statements or other financial documents;
  • employer or self-employment information;
  • income-related information;
  • communications, messages, notes, and correspondence;
  • uploaded files, forms, images, or supporting documents;
  • payment-related information submitted in connection with our services;
  • referral information and other details you choose to provide.

B. Information Collected Automatically

When you access our website or online services, we may automatically collect certain technical and usage information, such as:

  • IP address;
  • browser type and device information;
  • operating system;
  • referring URLs;
  • pages viewed and website activity;
  • approximate geolocation based on technical identifiers;
  • cookies and similar technologies;
  • logs relating to website performance, security, and diagnostic functions.

C. Information from Third Parties

We may receive information from third-party providers or platforms used in the ordinary course of our operations, including website form providers, CRM systems, payment processors, communication tools, cloud storage services, document handling systems, analytics services, and similar vendors. We may also receive information from law enforcement, legal authorities, or other parties when necessary to comply with law or protect rights and operations.

2. Our Reasons for Collecting and Using Information

We collect, review, use, store, transmit, and disclose information only as reasonably necessary for legitimate business and service purposes, including:

  • to respond to inquiries and communicate with individuals who contact us;
  • to open, manage, administer, and support client files;
  • to review, organize, process, and handle submitted documents and information;
  • to provide document assistance, administrative support, and application-related services;
  • to verify identity and assess the consistency and completeness of submitted information;
  • to detect, prevent, investigate, and address fraud, suspicious activity, misuse, deception, unauthorized activity, or document irregularities;
  • to process payments, maintain financial records, and administer transactions;
  • to maintain internal records, business files, service notes, and compliance documentation;
  • to improve our website, internal operations, workflows, communications, and service quality;
  • to comply with legal obligations, lawful requests, recordkeeping obligations, court orders, regulatory requirements, and enforcement needs;
  • to establish, exercise, or defend legal claims;
  • to send marketing communications only where permitted by law and, where required, with the individual’s consent.

If any service involves consumer report information, credit-related information, or similar financial background information obtained from third parties, such information will be requested, reviewed, used, or transmitted only as authorized by the individual, at the individual’s direction, or as otherwise permitted by applicable law.

3. Communications Consent

By submitting a form, contacting us, requesting information, or using our services, you consent to receive communications from VISIONARY FINANCE SYSTEMS INC related to your inquiry, file, service request, account activity, document follow-up, scheduling, status updates, and other service-related matters by email, telephone call, and SMS/text message using the contact information you provide.

Where required by applicable law, we will obtain separate consent before sending marketing or promotional communications. Consent to receive marketing communications is not a condition of purchasing any service. You may opt out of marketing emails by using the unsubscribe mechanism provided in the email, and you may opt out of marketing text messages by replying STOP or by contacting us directly.

Please note that opting out of marketing communications does not prevent us from sending non-promotional service-related communications that are necessary to respond to your request, administer your file, provide requested services, enforce our agreements, or comply with legal obligations.

You are responsible for providing accurate contact information and for notifying us if your contact details change.

4. Cookies and Similar Technologies

We may use cookies, pixels, local storage, and similar technologies to support website functionality, maintain sessions, enhance performance, understand usage patterns, improve the user experience, and protect the integrity and security of our systems.

Some cookies may be essential for the website to function properly. Other cookies or similar technologies used for analytics, measurement, personalization, or marketing may be subject to consent where required by law.

You may be able to manage cookie preferences through your browser settings or other available tools; however, disabling certain technologies may affect website functionality.

5. How We Share Information

We do not sell personal information to third parties. We may, however, share information in the following circumstances when reasonably necessary and appropriate:

A. Service Providers and Operational Vendors

We may share information with third-party providers that help us operate our business and deliver services, including:

  • CRM and customer management platforms;
  • website form and data intake providers;
  • cloud storage and file hosting providers;
  • payment processors and billing tools;
  • communication and messaging platforms;
  • document handling, e-signature, and workflow tools;
  • hosting, website, security, and IT vendors;
  • analytics and administrative tools;
  • professional advisers, such as attorneys, accountants, auditors, insurers, and consultants.

These providers may process, host, transmit, access, or store information on our behalf as necessary to perform services for us or support our legitimate business operations.

B. Legal Compliance and Protection of Rights

We may disclose information where we believe disclosure is reasonably necessary to:

  • comply with applicable law, regulation, legal process, subpoena, court order, or governmental request;
  • detect, investigate, prevent, or respond to fraud, identity issues, cyber incidents, security concerns, suspicious transactions, or document tampering;
  • enforce our contracts, policies, or legal rights;
  • protect our business, users, clients, personnel, vendors, or the public;
  • support audit, compliance, insurance, or dispute-resolution functions.

C. Business Transactions

We may disclose or transfer information in connection with an actual or proposed merger, acquisition, financing, restructuring, sale of assets, transition of service operations, or similar business transaction, subject to appropriate confidentiality and legal safeguards where applicable.

D. With Your Direction or Consent

We may share information with third parties when you direct us to do so, when it is necessary to carry out the service you requested, or when you otherwise authorize the disclosure.

6. Third-Party Platforms and Providers

We may rely on third-party platforms, software, and vendors in connection with our business operations and service delivery. These may include CRM systems, form providers, cloud storage providers, communication tools, payment processors, website hosting providers, analytics services, administrative tools, and related platforms.

Although we take reasonable steps to select and work with service providers appropriate for our operations, third-party providers maintain their own privacy practices, security programs, terms of service, and data handling standards. We are not responsible for the independent acts, omissions, policies, or security practices of third-party providers that are not under our direct control.

7. Document Retention

We retain personal information, uploaded documents, communications, payment records, file materials, and related records for as long as reasonably necessary to:

  • provide the requested services;
  • administer files and respond to follow-up matters;
  • maintain business, accounting, tax, compliance, fraud-prevention, and evidentiary records;
  • resolve disputes and enforce agreements;
  • satisfy legal, regulatory, and operational obligations.

Retention periods may vary depending on the type of information, the service requested, the nature of the relationship, risk considerations, legal requirements, audit needs, fraud concerns, and our operational practices.

When information is no longer reasonably necessary for these purposes, we may delete, redact, anonymize, archive, or securely destroy it, subject to applicable law, backup cycles, legal holds, compliance requirements, technical constraints, and reasonable business needs.

You are responsible for keeping your own copies of all documents and records submitted to us.

8. Fraud Prevention and Suspicious Documents

We may review information and documents submitted through our website, forms, communications, or service channels to assess completeness, consistency, authenticity, and risk.

If we detect or reasonably suspect false, misleading, altered, forged, manipulated, inconsistent, incomplete, unauthorized, or suspicious information or documentation, we may request clarification, require additional verification, pause work, refuse further processing, reject or close the file, retain records relevant to the matter, deny access to services, or take any other action reasonably necessary to protect our business, clients, users, vendors, and legal rights.

Where reasonably necessary or legally required, we may share relevant information with legal counsel, insurers, payment processors, financial institutions, service providers, law enforcement, or other authorities in connection with fraud prevention, document integrity concerns, legal compliance, or defense of rights.

9. Information Security

We use commercially reasonable administrative, technical, organizational, and physical safeguards designed to protect personal information against unauthorized access, disclosure, misuse, alteration, and destruction.

These safeguards may include access controls, restricted permissions, security monitoring, vendor management practices, authentication measures, workflow controls, data minimization, record management practices, and other reasonable safeguards appropriate to the nature of the information we handle.

However, no website, cloud service, server, platform, transmission method, email system, or electronic storage environment can be guaranteed to be completely secure. As a result, while we take reasonable steps to protect information, we do not and cannot guarantee absolute security.

If we determine that a security incident requires notice under applicable law, we will provide notice in accordance with the requirements and timing of applicable law.

10. Consumer Report and Credit-Related Information

To the extent our services involve information relating to credit or consumer reports, we will handle such information only in connection with the service requested and only as authorized by the individual or as otherwise permitted by applicable law.

We do not represent that we are a consumer reporting agency, lender, bank, or financial institution merely by receiving or handling documents in connection with a service request. We do not guarantee approvals, credit decisions, interest rates, or funding outcomes.

If a third-party institution, platform, or provider independently requests additional documentation, verification, or consent, you remain responsible for reviewing and responding to those requirements directly or through any authorized process.

11. Children’s Privacy

Our website and services are not directed to children under 18 years of age, and we do not knowingly collect personal information from children under 18 through our website or intake channels.

If we become aware that personal information from a minor has been submitted without appropriate authorization, we may delete the information or take other appropriate action, subject to legal obligations and recordkeeping needs.

12. Your Choices and Requests

Subject to applicable law, you may have the right to request access to certain personal information, request correction of inaccurate information, request deletion of certain information, withdraw consent in certain circumstances, or request additional details about how we handle your information.

We may require verification of your identity before responding to a request. We may also decline a request, in whole or in part, where permitted or required by law, including where retention is necessary for legal compliance, fraud prevention, recordkeeping, dispute resolution, enforcement of agreements, or defense of rights.

To make a privacy-related request, you may contact us using the contact information listed below.

13. External Links and Third-Party Websites

Our website or communications may contain links to third-party websites, platforms, social media services, or tools that are not operated or controlled by us. This Privacy Policy does not apply to third-party websites, services, or content that operate under their own terms and privacy practices.

We encourage you to review the privacy policies and terms of any third-party service you choose to use.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, systems, legal requirements, or operational needs.

Any updated version becomes effective when posted, unless a different effective date is stated. Your continued use of our website or services after an updated Privacy Policy is posted constitutes acknowledgment of the updated policy to the extent permitted by law.

15. Contact Information

If you have questions about this Privacy Policy or would like to submit a privacy-related request, you may contact us at:

VISIONARY FINANCE SYSTEMS INC
Phone: (786) 979-2813
Email: info@visionaryfinancesystems.com
Website: https://visionaryfinancesystems.com/

16. Important Business Positioning Notice

VISIONARY FINANCE SYSTEMS INC provides document assistance, administrative support, and application-related guidance services. Unless expressly stated in a separate written agreement, VISIONARY FINANCE SYSTEMS INC is not acting as a lender, bank, credit union, loan broker, credit repair organization, law firm, or regulated financial adviser.

All approval decisions, underwriting decisions, loan terms, interest rates, funding decisions, and other financial product determinations are made solely by the applicable third-party institution or provider.

VISIONARY FINANCE SYSTEMS INC

Helping you prepare and submit your credit applications with confidence, accuracy, and absolute professional guidance.

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VISIONARY FINANCE SYSTEMS INC is an administrative support company. We are not a lender, broker, or financial institution.